Maintenance Guides & Warranties:

Chinese Calligraphy and Painting Scrolls & Mounting


 

Dry Mounting

Silk Mounting

Scrolls

Maintenance Guides

  • Open the mailing tube carefully when you receive your order.

  • Never fold your order.

  • Do not play with the work.

  • No child play.

  • Put into a frame ASAP and keep reach out of children and pets.

  • Avoid direct sunshine, smoke, and moist.

 

  • Open the mailing tube carefully when you receive your order.

  • Never fold your order.

  • Do not play with the work.

  • No child play.

  • Put into a frame ASAP and keep reach out of children and pets.

  • Avoid direct sunshine, smoke, and moist.

 

 

  • Open the mailing tube carefully when you receive your order.

  • Carefully unroll the scroll.

  • No child play.

  • Never roll the scroll with the picture facing "outward."

  • Never fold your scroll. Avoid frequent rolling.

  • Do not play with the scroll. Hang it on the wall and keep reach out of children and pets.

  • Avoid direct sunshine, smoke, and moist.

  • A comprehensive self maintenance & care guide will be included with the purchase of each scroll.

 

Warranty

  • VOID

  • No refund

  • No replacement except damages occurred during shipping

  • VOID

  • No refund

  • No replacement except damages occurred during shipping

  • Free repair within one year of purchase of a scroll.

  • No refund.

  • If damages occur during shipping, the mounting expert will try his best to fix the scroll. If severe damages cause the fix impossible, a new scroll will be made on the condition the "buyer" returns the product with 7 business days. 

  • The buyer pays all shipping & handling fees

  • The mounting expert will try to fix any tear or crease. The mounting expert disclaims the liability to fix the tear perfectly. The tear will only be fixed to a reasonably extent.

  • The mounting expert will not remove coffee dots, stains, and etc.

 


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